Returns Policy

Returns Policy

We offer a 30 day refund/returns policy on all products. To return your product for a refund, please call us or email us at support@haygain.com so that we can arrange this for you. 


 To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a copy of your order confirmation email or copy invoice as proof of purchase.


Once your return is received and inspected, we will send you an email or call you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund less a 10% restocking fee and any applicable return shipping costs will be processed, and a credit will be applied to your credit card or original method of payment.